Payment & Refund Policy

The following Payment & Refund Policy (“Policy”) applies to all users and describes how your payments are made to Niyogprastuti and its subdomains (“Niyogprastuti.com”, “we”, “us” or “our”) in connection with our website, Niyogprastuti.com, (“Niyogprastuti.com Site”), the careers.niyogprastuti.com website, the test.niyogprastuti.com, and other products and services provided on the Niyogprastuti Site (all of the foregoing, collectively, “Services”).

By using the Services, you are accepting the terms, conditions and policies described in this Policy, as may be amended from time to time. Each time you use the Services and/or pay for a Service on the Niyogprastuti site, the careers.niyogprastuti.com and its subdomains site, or our Applications, you agree and expressly consent to the following.

1.Payments

If you are under the age of 18 you need your parent or guardian to be involved in order to make any payments to Niyogprastuti.com

All payments made by you toNiyogprastuti.com are subject to Niyogprastuti.com Terms of Service.

Third Party Payment Processors. We use the services of third parties to process your payments and we require that these third parties take the appropriate organizational and technical measures to protect your personal data and traffic data and to comply with relevant laws. Please review the terms of use and privacy policies of those third parties before providing your banking or payment information.

Payment Through Third Party Services. When you make a purchase within the Application, or the Niyogprastuti.com Site, or the subdomains Site through third parties, your purchase is also subject to the terms of such third party (including with respect to payment terms, refunds, etc.), and you should read such applicable terms before you decide to complete the purchase. You agree to abide by any relevant terms of service or other legal agreement that governs your use of a given payment processing service and/or method. You also acknowledge that a bank or credit card company may refuse or cancel a transaction and freeze funds up to 14 business days as per the bank/credit card company policy. You also agree to the sharing of information between us and such third-party payment processor for billing related activity.

Credit Card Payments and other payment method. We accept credit cards only with 3D Secure and any other payment mode supported by our payment gateway partner for payments within the Niyogprastuti.com Site to make your transactions more secure. Payments within the Niyogprastuti.com Site from credit cards without 3D Secure will be rejected, and transactions will not be completed.

Fees and Taxes. You are solely responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your access to and use of Niyogprastuti.com Services.

Using the Service on mobile applications will use some of the data allowance available on the data package to which you have subscribed with your mobile network operator as the case may be. Out-of-country usage may in any event lead to significantly higher costs than regular usage, and you are solely responsible for keeping yourself informed and paying for possible roaming and other applicable charges levied by your mobile network operator.

Niyogprastuti.com may refuse or cancel a transaction at any time in our sole discretion, if we believe it violates Niyogprastuti.com Terms of Service or this Payment & Refund Policy or to prevent financial loss. In cases of fraud or illegal acts, Niyogprastuti.com may cancel or block your user account.

2.Refund

Except as provided by law, all purchases are final and non-refundable. Taxes are non-refundable. If you believe that Niyogprastuti.com has charged you in error, you must contact Niyogprastuti.com within 30 days of such charge. No refunds will be given for any transaction which is more than 30 days old. When you purchase any digital content or services from Niyogprastuti.com and its subdomains , any right you may have to withdraw from or cancel the purchase will be terminated once the digital content is delivered to you upon your request, and you will not be entitled to claim any refund, except where you believe Niyogprastuti.com has charged you in error. If you use third party services to purchase any of our Services, such purchase is subject to the refund terms of the applicable third party (including with respect to payment terms, refunds, etc.).

Niyogprastuti.com reserves the right to refuse a refund request if it reasonably believes or suspects (i) that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product or feature, or by trying to receive a refund for a non-refundable credit (such as a reward); (ii) that you are in breach of the terms of Policy, Niyogprastuti.com Terms of Service, the Niyogprastuti.com General Terms & Conditions or the Privacy Policy; (iii) that you are using any of our products fraudulently or that your user account is being used by a third party fraudulently; or (iv) that you purchased your credit through a third party service and the terms of such third party do not allow such refund. This refund policy does not affect any of your statutory rights to pursue a claim.

For all refunds due to an error in your payment amount please email helpdesk@niyogprastuti.com quoting your address, full name, contact number, and reason for requesting a refund. The accounts department will deal with your query at the earliest possible opportunity and may ask for some additional details to process your refund.

3.Sharing Information

We may, if required, share the details of your payment and your Personally Identifiable Data, as defined in our Privacy Policy with third parties, in order to prevent a financial loss to you or us, or to prevent a violation of law.

4.Legal

The general legal terms appearing in the Niyogprastuti.com Terms of Service, Niyogprastuti.com General Terms & Conditions and Privacy Policy of Niyogprastuti.com also apply to this Policy.

In the event you read this Policy in any language other than English, you agree that in the event of any discrepancies, the English version shall prevail.

5.General